Rehabilitation Services of Fredericksburg Receives 2023 Press Ganey Human Experience Guardian of Excellence Award®

Rehabilitation Services of Fredericksburg is recognized as a leader in Patient Experience within the healthcare industry, signifying the best practices businesses should consider implementing in a new year.

Fredericksburg, VA, January 10, 2024—Rehabilitation Services of Fredericksburg has been named a 2023 Human Experience (HX) Guardian of Excellence Award® winner by Press Ganey, the global leader in healthcare experience solutions and services. This award is part of Press Ganey’s annual ranking of the top hospitals and health systems in the country, according to performance in patient experience.

As a winner of the Press Ganey HX Guardian of Excellence Award®, Rehabilitation Services of Fredericksburg is in the top five percent of healthcare providers in delivering the best patient experience in the last year. Rehabilitation Services of Fredericksburg prides itself in being able to provide one on one treatment to each patient. Therapists are empowered to see the whole patient, understand the needs and personal goals to help improve functional mobility, decrease pain, improve quality of life, and regain independence.

Press Ganey works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality, and experience of care.

"In prioritizing the well-being of both their patients and dedicated staff on a daily basis, Rehabilitation Services of Fredericksburg exemplifies dedication to their workforce and the communities they impact," said Patrick T. Ryan, CEO, and chairman at Press Ganey. "We applaud Rehabilitation Services of Fredericksburg’s compassion, empathetic approach, and the genuine human connections they forge within the clinical healthcare landscape. It's a privilege for us to collaborate with them as we applaud their remarkable accomplishments."

"This award shows Rehabilitation Services of Fredericksburg’s commitment to raising the bar for healthcare standards, leading the way in our culture of continuous improvement and innovation across the health system," said Michael McDermott, President and CEO of Mary Washington Healthcare. "It highlights the importance of putting patients first in everything we do and reflects an environment where outstanding health experiences are not just goals, but tangible achievements.”

To learn more about Rehabilitation Services of Fredericksburg, click here.

###

About Mary Washington Healthcare:

Mary Washington Healthcare is a fully integrated, regional healthcare system that provides inpatient and outpatient care at over 60 facilities including Mary Washington Hospital, a 471-bed tertiary hospital, Stafford Hospital, a 100-bed community hospital, three emergency departments, and a multi-specialty graduate medical education program. Mary Washington Healthcare is a non-profit health system with a longstanding commitment to provide care regardless of ability to pay. For more information about our services and facilities, visit mwhc.com.

About Press Ganey:

Press Ganey, the leading Human Experience (HX) healthcare performance improvement company, offers an integrated suite of solutions that address safety, clinical excellence, patient experience and workforce engagement. The company works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality, and experience of care. Press Ganey is a PG Forsta company.