Pay My Bill
Mary Washington Healthcare offers a variety of options for you to pay your bill. You can pay online using MyChart, over the phone, or by mail. We also offer payment plans and financial assistance to ensure the cost of treatment doesn't prevent you and your family from getting the care you need.
About Your Bill
Understanding Your Statement
Your insurance company or any responsible third parties are billed prior to sending you a final bill. All parties have processed these charges. The balance due on this statement is your portion of the bill and your responsibility to pay at this time.
We're going paperless! At Mary Washington Healthcare, we are committed to environmental sustainability while also reducing the expenses associated with the cost of healthcare. Not only is sending paper bills a financial burden, but it also comes at a cost to the environment: making paper requires cutting down trees and pollutes the water and air. Read more about paperless billing.
Hospital and/or Doctor Bills
You may receive a separate bill from physicians for their services. In some cases, you may receive a bill from a physician you did not see, for such services as radiology imaging review, pathology specimen analysis, consultations, and anesthesia during surgery. In addition, you may receive a bill from the hospital even if you did not visit the hospital. Your physician may have sent a specimen to our hospital lab for analysis.
Definition of Terms
GUARANTOR ACCOUNT NUMBER: The number assigned to the party responsible for paying this bill.
GUARANTOR NAME: The person who was identified at the time of service as responsible for paying this bill. The responsible party may or may not be the person who received the services.
PATIENT NAME: This is the person who received the medical care/tests.
STATEMENT DATE: The date the statement was printed.
DUE DATE: Payment is due upon receipt.
ACCOUNT NUMBER: The number for the patient who received medical care/tests to match specific charges to specific dates of service. A patient may have more than one account number assigned to them.
DATE(S) OF SERVICE: The date or range of dates within which service was provided.
ADJUSTMENT: Changes to an account balance based on contractual agreements with insurance companies or regulatory requirements.
DISCOUNT: Reduction of charges based on various criteria.
Electronic Check Disclosure
When you provide a check as payment, you authorize us either to use information from your check to make a one time electronic fund transfer from your account or to process the payment as a check transaction. For inquiries please call 540.741.1041 or 800.395.2455.
When we use information from your check to make an electronic fund transfer, funds may be withdrawn from your account as soon as the same day to make your payment, and you will not receive your check back from your financial institution.
Pay Your Bill in Your MyChart Account
Log into your MyChart account at mychart.mwhc.com or use the My MWHC MyChart app on your mobile device. Click on Billing to access any outstanding bills on your account. If you haven't yet enrolled in MyChart, use the 15-digit activation code provided in the green box on your statement to enroll in MyChart to pay bills, view test results and more.
Use Chrome, Firefox, Safari, or Edge to access MyChart. We do not recommend using Internet Explorer.
CareCredit, a healthcare credit card, provides flexible financing that can be used for co-pays, deductibles and out-of-pocket medical expenses. CareCredit is now available as a payment option in your MWHC MyChart. You can access CareCredit from the Billing Summary page in the online portal, enter your CareCredit credit card information, and choose a financing promotion on purchases of $200 or more that best fits your budget.*
*Subject to credit approval. See carecredit.com for details.
Pay Your Bill as a Guest in MyChart
If you have a single bill from Mary Washington Healthcare and do not wish to create a MyChart account, you are still able pay your bill online using MyChart as a guest. Head to mychart.mwhc.com and click the green Pay as Guest button in the right column. We do not recommend using Internet Explorer to access MyChart. Use Chrome, Firefox, Safari, or Edge.
Pay your Bill by Phone, or by Mail
Over the Phone:
To pay with a credit or debit card contact us by telephone at 540.741.1041 or toll free 800.395.2455. We accept Visa, MasterCard, American Express and Discover.
Promotional Financing with the CareCredit credit card*
You can also pay your MWHC bill using CareCredit. CareCredit is a health, wellness and personal care credit card that gives you the ability to pay over time. Use CareCredit to pay deductibles, copays and out-of-pocket expenses not covered by insurance. Simply apply online at carecredit.com/HEALTH, call (855) 878-5952† or text HEALTH to 24553. See "Pay my bill in your MyChart account" for instructions on how to use CareCredit in MyChart.
Get a credit decision within seconds. Once approved, you can use your card immediately.
Click here to pay your bill in the CareCredit portal.
*Subject to credit approval. Minimum monthly payments required. See carecredit.com
for details.
†Must be 18 or older to apply, must be 21 or older to apply by phone.
By Mail:
Cashier’s check, personal check, or credit card information can be mailed to the following address. Indicate Bill Number on the memo line of the check:
Mary Washington Healthcare
2300 Fall Hill Ave., Suite 313
Fredericksburg, VA 22401